Last updated: September 16, 2026

  1. Order Processing Time

After your payment is confirmed:

  • Standard products: 1–3 business days for order processing, quality check and packing.
  • Oversized / bulk furniture items: 3–7 business days processing time.
    Processing does not include weekends and public holidays.
  1. Delivery Timeline (Estimated)
    These are estimated delivery times and not guaranteed delivery dates.
  2. Domestic US shipping:

◦ Standard shipping: 5–10 business days after dispatch

◦ Expedited shipping: 2–4 business days after dispatch

  1. International shipping:
    12–25 business days after dispatch. International shipments may face customs inspection delays, which are beyond our control.
  2. Shipping Cost

Shipping cost is calculated at checkout based on product weight, dimensions, and delivery address. We may offer free shipping promotions from time to time under specific conditions.

  1. Shipment Tracking

Once your package is dispatched, we will send you a tracking number by email. You can track delivery status online.

  1. Delivery Issues
  • If the tracking shows delivered but you have not received your package, contact us within 3 business days. We will help investigate with the carrier.
  • Failed delivery / address error: If delivery fails due to incorrect address provided by customer, customer is responsible for reshipping fees.
  1. Customs for International Orders

For international buyers: Import duties, taxes and customs clearance fees are the buyer’s responsibility. We cannot predict customs charges.

  1. Delay Disclaimer

We are not liable for shipping delays caused by carrier disruptions, weather, natural disasters, customs hold, or force majeure events.

  1. Contact

info@everandvinellc.com